By mail. Please download this form for instructions and mailing address. If you are requesting to temporarily lift or permanently remove a security freeze via mail, you’ll need to provide documents to validate your identity and address.
You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. You’ll be required to give certain information to verify your identity. You can check the status of your security freeze through your myEquifax account as well. Online, by creating a myEquifax account.You can place, temporarily lift, or permanently remove a security freeze on your Equifax credit report in several ways. Placing, lifting and removing a security freeze is free.
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